FAQs

PRODUCTS

Are my payments details/data secured?

Absolutely, your payment details are protected and secured by the “HTTPS” which we have already paid for when registering our hosting. Your security is our priority and no third-party agency will have access to your data.

How quality are these products?

We at www.mykasilks.comsell absolutely quality products with high-end good reviews from international clients worldwide. Our products have provided solutions for different problems humans maybe finding issues dealing with like find gifts for your, daughter, mother, and lovers.

How do I make payments?

It’s absolutely easy when you find the product you love, kind click on the products, and add them to carts. We advise you to pick as many as possible because we might soon run out of stock.

What are the payments methods available?

We have all payment types : Cash on delivery, EMI, Credit/Debit card, Netbanking. Our website is user friendly and possesses easy accessibility to payment methods.

Will a guy find a gift for his girl here?

Yes, definitely. Our product could be the ideal gift for your girlfriend. We have different products that can leave a memorable impression on your lover.

SHIPPING

What are your shipping costs?

Shipping cost and speed depends on the products /items in the cart and the delivery address and we offer free shipping costs on products ordered above 10000 INR .

How can I track my order?

When you order products on our website, our website will automatically send you a ticket which you will be able to follow through and track your order with your order ID.

How long until I get my delivery?

As the products are shipped directly by the sellers , shipping speed and charges differ  per sellers and are displayed before you place the order.

What are the payment terms?

There are no-extra charges fee or import duties on your products so far you are ordering directly from www.mykasilks.com we will take care of all the most important aspects without any extra charges till you are satisfied.

SUPPORT

I am having problems with the site.

If you are encountering problems while shopping for products for instance you can get to see the products you want to buy, kindly use the search option and your products will be a click away. If you are having an error connecting with our website kindly give it time because it could be a result of poor internet connection so try again.

What should I do if I have issues with the products I received?

If you have any issue with your products don’t PANIC kindly scroll through the bottom of our page and contact our support team which is absolutely incredible in responding to customer’s complaints 24 hours a day.

Can I return what I have ordered?

We can only accept money-back within 7 days starting after you have received our products if the products get damaged along the shipment period or there is a technical fault on the products. If you encounter any of these anomalies, kindly visit our customer care.

I am unable to sign up?

If you are finding it difficult to sign up or register on our page, kindly contact our customer care units. They will provide assistance. We encourage you to sign up so that you can have easy access to our latest update on trending product.

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